A while ago, like maybe in the 1990’s (LOL), people use to actually have customer service skills working in the customer service industry. What a concept, huh?? Companies would provide employees with 3-6 weeks of training on how to interact with customers from taking care of simple requests to dealing with unhappy customers’ complaints. Back … Continue reading
On the way to Ash Wednesday service at my church, I began to think what would I sacrifice this Lenten season and I came up with nothing. Even after the service, I still had nothing of substance in mind. The next day, I read a blog about the significance of Ash Wednesday and Lent and … Continue reading
As I sit inside Panera, by myself on Valentine’s Day, I think of all the people who hate this day because it makes them feel lonely or unloved. It’s a sad thought on a day filled with lots of love, hugs & kisses, and sweets of course but it’s very true! Unfortunately, those people forget … Continue reading
As I think back five years ago when I was working in Corporate America with aspirations of becoming a top Marketing Executive, I thank God someone planted the seed of entrepreneurship in my mind. Initially I thought, “Why leave my steady paycheck to start my own business in a world of uncertainty?” I dismissed the … Continue reading
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